October 2nd, 2026

meet your matchmaker: the ultimate booking upgrade for suite members

As an independent beauty or wellness professional, your hands are constantly busy doing what you do best, making your clients look and feel incredible. But while you’re behind the chair, who is answering the door for potential new clients searching for your services online?

Enter Client Connect (powered by mya): your complimentary, 24/7 digital receptionist designed specifically to bridge the gap between directory views and confirmed appointments.

Whether you’re looking to fill open slots in your schedule or make it effortless for locals to discover your craft, Client Connect and Client Connect Matchmaker give you the tools to grow your business seamlessly!

What is Client Connect?

Think of Client Connect as the ultimate upgrade to your My Salon Suite web presence. Since 82% of clients prefer to book online, Client Connect removes all the friction by making you directly accessible, meeting your clients where they are.

Whether you utilize My Salon Suite’s Square partnership or another booking software, Client Connect integrates smoothly to keep your calendar filled:

The Universal Connection (For Everyone): Works with any booking software. It creates a seamless pop-up booking window, so prospective clients can jump straight to your schedule.
The Enhanced Connection (For Square Users): Connects directly with your Square account to display your live calendar and real-time availability right on your directory profile, allowing clients to select services and book instantly.

Key Benefits at a Glance:

Get Found: Elevate your listing in the Member directory, helping local clients discover your unique style and specialty.
Get Clients: Give clients the instant online booking experience they prefer without extra back-and-forth messages.
Get Booked 24/7: Automatically capture leads and book clients around the clock, even while you’re in the middle of a service.

Meet “The Matchmaker”: The Fun New Way Clients Find You

Finding a new beauty pro can feel overwhelming for clients. That’s why Client Connect provides The Matchmaker tool to make discovery quick, interactive, and personalized.

Instead of endless scrolling, prospective clients answer a quick survey about their beauty goals and preferences. From there, smart technology delivers custom recommendations straight to their inbox or phone.

My Salon Suite owner, Linda Bunyan, highlights how The Matchmaker creates instant connections: “Clients complete a brief survey, receive their “Meet Your Matches” summary with three pro recommendations, and get direct access to book on the spot.” Linda’s advice for Members? “Take a minute to view your profile through a prospective client’s eyes and make sure your photo looks great, your services are fully listed, your “About Me” is compelling, and your booking software link is connected!”

When a client gets matched with your suite, you want to make sure your profile is ready to turn that click into a confirmed appointment!

4-Step Checklist: Is Your Profile Matchmaker-Ready?

To ensure you don’t miss out on high-intent clients coming through Client Connect and The Matchmaker, take 5 minutes today to audit your directory profile:

Check Your Photo: Use a clear, high-quality, professional headshot or warm photo that represents your brand identity.
List All Your Services: Ensure every service you offer (along with clear pricing and durations) is updated so clients can search and match accurately.
Write Your “About Me” Statement: Share your passion, years of experience, specialties, and personality to make a memorable first impression.
Link Your Booking Software: Ensure your direct link or Square integration is activated through Client Connect.